FAQ

Frequently Asked Question

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General

What is Simplebks?

Simplebks is a cloud-based accounting software-as-a-service (SaaS) that helps small and medium-sized businesses record their transactions, generate critical business reports, manage their businesses better, and access finance.It offers a range of features including invoicing, Point of Sale, Production management, inventory management, and debt management, among others.

What features does Simplebks offer?

Simplebks offers a range of features to streamline financial management, including a user-friendly interface, automation of repetitive tasks, integrations with other tools, accessibility from anywhere with an internet connection, and robust security measures. The features of Simplebks include:

  • Multi-channel record keeping : Manual input, Invoicing, Point of Sale , Bulk uploads, Payment Integrations (Paystack)
  • Financial Recording: Income Statement/P&L, Balance Sheet/Financial Position, Cashflow Statement, Sales Report, Expense Report, Inventory Report
  • Business Management & Insights: Inventory Management, Debt/Credit Management , Customer Management, Asset Management, Production Management, Contracts/Project Accounting, Multi-user/Multi-business, Pricing models
  • Access to Data & Finance: Business Insights & Trends, Financial Analysis & ratios, Access to Finance, Peer to peer Comparison

How can Simplebks help my business?

Simplebks can help your business by streamlining financial management and freeing up time to focus on other aspects of your business. The automation of repetitive tasks, such as invoicing and payment processing, can also reduce the risk of errors and improve efficiency.

Is Simplebks secure?

Yes, Simplebks takes security very seriously and uses robust measures to protect customer data. This includes encryption, two-factor authentication, and regular security audits.

How easy is it to use Simplebks?

Simplebks is designed to be user-friendly and easy to use, even for those with little or no accounting experience. The interface is intuitive, and there are resources available to help users get started and troubleshoot any issues that arise.

What types of businesses is Simplebks suitable for?

Simplebks is designed to work for small and medium-sized businesses across a range of industries, including service-based businesses, freelancers, retail businesses, and more. Our software is particularly useful for businesses looking for a streamlined, cloud-based accounting solution that offers easy-to-use features and integrations with other tools.

How does Simplebks handle security and data privacy?

Simplebks takes security and data privacy very seriously. Our platform is built with robust security measures, including SSL encryption and regular backups, to keep your financial data safe. We also comply with relevant data protection regulations, such as GDPR and CCPA, and offer features like two-factor authentication and customizable user access levels to help you control who can access your financial data.

How does Simplebks handle invoicing and payments?

Simplebks offers a range of features to make invoicing and payments easy and streamlined. Our software includes customizable invoice templates and automatic invoice reminders, as well as the ability to receive payments online through our platform with integrations to Paystack.

What types of financial reporting does Simplebks offer?

Simplebks provides in-depth analysis and reporting capabilities including an Income Statement/P&L, Balance Sheet/Financial Position, Cashflow Statement, Sales Report, Expense Report, and Inventory Report.

Is Simplebks scalable?

Yes, Simplebks is scalable and accessible from any device with internet access, making it easy to manage your business on the go. It also supports multi-user and multi-business functionality, providing you with business insights, trends, financial analysis, and ratios to help you make informed decisions.

Does Simplebks offer access to finance?

Yes, Simplebks offers access to finance through its partnership with Commercial Banks and FinTech, we enable businesses to obtain loans with ease provided that you have been keeping your records judiciously with our platform

How can I input my financial data into Simplebks?

Simplebks supports multiple methods of record keeping including direct input, bulk uploads from excel sheets, Point of Sale system in your store and integratiosn to website & payment services like Paystack.

Is there a limit on the number of transactions I can record with Simplebks?

No. All our plans offers unlimited transaction recording.

What are the benefits of using Simplebks?

The benefits of using Simplebks include a user-friendly interface, automation of repetitive tasks, integrations with other tools, accessibility from anywhere with an internet connection, and robust security measures. It also offers scalable solutions that can be accessed from any device with internet access, making it easy to manage your business on the go.

Can I access Simplebks from anywhere?

Yes, Simplebks is a cloud-based financial management solution that can be accessed from any device with internet access.

What integrations does Simplebks offer?

Simplebks offers integrations with other tools, including payment integrations such as Paystack.

How does Simplebks help manage inventory?

Simplebks offers Inventory Management as one of its features, allowing businesses to track and manage inventory levels, monitor stock movement, and generate reports on inventory-related activities.

Can Simplebks assist with debt and credit management?

Yes, Simplebks offers Debt/Credit Management as a feature, allowing businesses to manage their debtors and creditors, track payments and outstanding balances, and generate reports on debt and credit-related activities.

Can Simplebks help with financial analysis and decision making?

Yes, Simplebks offers business management tools and insights, including financial analysis and ratios, to help businesses make informed decisions.

Can I customize Simplebks to fit my business needs?

Yes, Simplebks is customizable and features, allowing businesses to tailor their financial management solutions to fit their specific needs.

How many users can access Simplebks?

The number of users allowed depends on the pricing plan chosen. The Micro Business Plan allows for one user, while the Small Business and Medium Enterprise Plans allow for up to Two and ten users respectively, with additional users available for an additional fee.

What kind of businesses can benefit from Simplebks?

Simplebks is designed to simplify financial tasks for small and medium-sized businesses, including sole traders, limited liability companies, and partnerships.

Can I access Simplebks from anywhere?

Yes, Simplebks is a cloud-based solution, which means you can access it from any device with an internet connection.

Can I import data from other financial management software to Simplebks?

Simplebks allows for bulk uploads of data, which means you can import data from other financial management software or spreadsheets. Please reach out to our support for this

Do you physical branch?

No. We do not have a physical branch. However, if you’re interested in signing up and want to confirm, you can schedule a visit with us on - [email protected]

How safe is Simplebks?

The safety and security of your Simplebks account is our highest priority. Simplebks is powered by the cloud based server, database and security solutions to prevent your data from being hacked. Your data is 100% safe and secure.

Can I download Simplebks as an app?

No, you cannot. You can simply add Simplebks from your Google Chrome to your home screen.

Is there any limit to what you can record in a day using Simplebks?

The safety and security of your Simplebks account is our highest priority. Simplebks is powered by the cloud based server, database and security solutions to prevent your data from being hacked. Your data is 100% safe and secure.

Do you give loans to Small busineses?

At the moment, we do not give loans to small businesses. However, keep recording your transactions daily to be the first to know when loans are available.

Accounts

How can I register on Simplebks

Type in www.simplebks.com in your browser, and click on signup

Can Simplebks help with tax compliance?

Yes, Simplebks can help with tax compliance by providing tools to track income and expenses, generate financial statements, and manage VAT and other taxes. However, users should always consult with a qualified tax professional for advice specific to their business and location.

Do I have to fill the add staff requirement?

No, you don't, if you don't have staff(s), you can skip that part to start transacting

How easy is it to record transacctions?

On your dashboard, simply click Create Transactions, fill the required information and click create.

How long does it take to open an account?

On an average, it takes between 3 - 5 minutes to open your Simplebks account and start recording transactions

Does my business have to be registered with CAC before I can use Simplebks?

Your business doesn’t have to be registered with CAC for you to use Simplebks. Although, we advise business owners to register their businesses for proper recognition by the Federal laws of the country.

Pricing & Charges

Do I need to Pay to use Simplebks?

Well, to access other features to make accounting easier for your business, you will need to Upgrade to the paid plan.

How much does Simplebks cost?

Simplebks offers three pricing plans: Micro Business Plan (FREE), Small Business Plan ($10/N5,000), and Medium Enterprise Plan ($100/N50,000). Each plan comes with different features and limitations, such as the number of users, inventory, and businesses.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your plan at any time

What payment methods does Simplebks support?

Simplebks supports payment integrations, including Paystack, allowing businesses to easily accept payments from customers.

Can I pay the subscription anually?

Yes, you can

What payment method do you accept?

Our payment is done through Paystack, which accepts cards, mobile money accounts, QR codes, USSD or directly from your bank account.

Features

How accurate is the provided financial statement?

Your financial statement is automatically generated with the data provided. Record your transactions daily for accurate data.

How can I delete wrong sale recording?

On the homepage, clock on Transactions, change the date to the day of the transaction, pick out the sale and scroll to the extreme right and click on the delete icon.

Do I need to know about accounting to be able to use Simplebks?

No you don't, all you need to do is know how to record your day to day transactions.

How backdated can the financial Statements go with Simplebks?

You can retrieve data from your first transaction till date.

Can Simplebks replace having an accountant?

Our goal is to make Accounting Easy For Small Businesses.

Support License

Is technical support included?

live chat with our team of support specialist, extensive knowledge base, Email and one of our support specialists will get back to you within one business day.

Does Simplebks offer customer support?

Yes, Simplebks offers customer support to help users with any questions or issues they may encounter. Support is available through email ([email protected]) and WhatsApp chat (+2349167287229), and there is also a knowledge base and community forum available (https://simplebks.myhcpage.com/en-gb/).

Are there Platform's rules and regulations on Simplebks?

Yes. Our Terms and Conditions of use and Privacy policy is displayed across our websites and dashboards. Please click here to review.

How do I contact Simplebks?

You can send a message to +2349167287229 or [email protected]

Does Simplebks online provide onsite setup assistance?

There's no onsite setup assistance avaialble at the moment. If you require setup assistance for your Point of Sale, kindly schedule an online demo or physical meeting with one of our agents on - [email protected]

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